Question 1

How do I manage assets with Nexus?

Accepted Answer

Nexus is the companion app designed for Keystone hardware wallet users. To manage assets, connect Nexus to your Keystone 3 Pro and follow the on-screen prompts. For detailed setup and step-by-step guidance, please refer to our user. guide: https://guide.keyst.one/docs/keystone .

Question 2

How do I update Nexus?

Accepted Answer

The core features of Nexus (sending/receiving and asset swaps) are consistent across iOS and Android. App updates are rolled out to both platforms and Nexus will prompt you to install new versions automatically when available. You can also download or update Nexus directly from the stores:Apple Store: https://apps.apple.com/us/app/keystone-nexus/id6742313403 Google Play: https://play.google.com/store/apps/details?id=com.keystone.wallet&pli=1 .

Question 3

Do I need to pay network (gas) fees when sending or receiving via Nexus?

Accepted Answer

Almost all blockchain transactions require network fees. These fees are paid to the blockchain network and are not retained by Nexus. When sending cryptocurrency, you must hold the network’s native token to pay the fee (for example, if you want to send USDT on the Ethereum network, ETH is required to cover the transaction fee.).

Question 4

Do I need to pay network fees for failed transactions?

Accepted Answer

Yes. Network fees cover the resources used to process a transaction on the blockchain. Regardless of whether a transaction succeeds or fails, the network fee is consumed and cannot be refunded by Nexus.

Question 5

Why does Nexus request address authorization?

Accepted Answer

We request permission to access your addresses in order to provide location-based services (for example, swap functionality). Some features may be restricted or unavailable in certain regions. You can grant or modify address permissions in the system settings.

Question 6

How do I contact Keystone Nexus Support?

Accepted Answer

If you encounter issues, need guidance, or have feedback, our support team is ready to help. Official support channels:Email: support@keyst.oneX (Twitter): https://x.com/KeystoneWalletTelegram: https://t.me/KeystoneWalletDiscord: https://discord.com/invite/gpfaESrxu2Reddit: https://www.reddit.com/r/KeystoneWallet/.

Secure. Seamless. Synced.

Keystone Nexus: The App Built for Your Keystone 3 Pro

Exclusively designed for Keystone hardware wallet users — easily manage, send, receive, and swap your crypto assets.

Major cryptocurrencies are constantly being updated

Why choose Nexus?

Simplicity, By Design

Stay Updated Anywhere

One-Tap Crypto Swaps

Your Keystone 3 Pro’s Best Companion

Convenience. Security. That’s Everything

Keystone Nexus brings convenience to your daily crypto management, while Keystone 3 Pro keeps your keys 100% secure.

What You Need. And Only What You Need.

No clutter. No overload, Keystone Nexus keeps things fast and focused, so you can act smarter, faster.

Nexus is for you if you are

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